- Knowledge Base | Humanize IT
- COVID-19 Tools
- Tool Access
I can’t add the COVID Solution Set or access the tools
I got a permission error when I try to add the solution set or cannot access the tool
1. Check that you have the correct link
The Covid-19 Solution set is at https://tool.managedservicesplatform.com/#/marketplace/permissiongroups/303
In some cases you might use a different URL prefix such as "tools.managedservicesplatform" or "success.managedservicesplatform.com". Please make sure you access the tool with the proper UR.
2. Your account has not been set up properly
Please ask us in chat and we’ll fix it right away!